How to Troubleshoot Common Issues on Notion2Charts
Introduction
Notion2Charts is a powerful tool, but like any software, it can have issues from time to time. This guide will walk you through some common issues and how to troubleshoot them.
Chart Not Loading
If your chart is not loading, the first thing to check is that you are connected to a stable internet connection. If you are connected and the chart still won't load, try refreshing the page or clearing your browser cache and cookies.
If the issue persists, please contact our support team by emailing [email protected].
Incorrect Data on Chart
If you are seeing incorrect data on your chart, the first thing to check is that you have selected the correct columns for the X-axis and Y-axis. If the columns are correct, check that you have applied the correct filters and sorting.
If the issue persists, please contact our support team by emailing [email protected].
Error Messages
If you are receiving error messages, please take a screenshot of the message and include it in your email to our support team at [email protected]. This will help our team identify and resolve the issue more quickly.
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